question

Purchase MediaMonks avatar image
Purchase MediaMonks asked

We just installed Arnold MtoA 3.1.2 on our systems but we get Insufficient Memory issue on the farm

Hi,
We just installed Arnold MtoA 3.1.2 on our systems but we get Insufficient Memory issues on the render farm

864MB ERROR | problem with texture: regex_error(error_stack): There was insufficient memory to determine whether the regular expression could match the specified character sequence.

I'm doing some tests and rolled back first to MtoA 3.0.0.2 our previous version and then to 3.1.1
We don't have issues with the same scene with both version only with the MtoA 3.1.2

Any idea why we are getting this error with this latest update?

Cheers

mtoaerrorrender farm
10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

1 Answer

· Write an Answer
Stephen Blair avatar image
Stephen Blair answered

Can you post a full log so I can tell when this happens? (eg during the render, during scene translation, during scene init, ...)

6 comments
10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

2019-01-09 14:48:01:  0: STDOUT: 00:00:04   977MB ERROR   |   problem with texture: regex_error(error_stack): There was insufficient memory to determine whether the regular expression could match the specified character sequence.
2019-01-09 14:48:01:  0: STDOUT: 00:00:04   977MB ERROR   |   [texturesys] unspecified OIIO error (filename =  "M:/m/mediamonks_post/flip/00_pipeline/03_lookDevScenes/textures/lookdev_hdri_2k_01.tx")
0 Likes 0 ·

so, this is after bucket rendering started?

0 Likes 0 ·

@Purchase MediaMonks
Is it just that one texture that causes the error?
Try removing
M:/m/mediamonks_post/flip/00_pipeline/03_lookDevScenes/textures/lookdev_hdri_2k_01.tx

and the original texture too.

If you're using MayaFile, it will use the default color if the texture is missing.
If you're using aiImage, you'll need to enable Ignore Missing Texture

Also, increase the MtoA log verbosity to Info

0 Likes 0 ·

It seems the tx files is giving the error.
It is strange it does render with previous versions of Arnold.
I've opened the tx (renamed to tif) in Photoshop and it is transparent and it consists of multiple channels...

other tx files (renamed to tx) are appearing as one image, if tested a couple...

0 Likes 0 ·
Show more comments

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Welcome to the Arnold Answers community.

This is the place for Arnold renderer users everywhere to ask and answer rendering questions, and share knowledge about using Arnold, Arnold plugins, workflows and developing tools with Arnold.

If you are a new user to Arnold Answers, please first check out our FAQ and User Guide for more information.

When posting questions, please be sure to select the appropriate Space for your Arnold plugin and include the plugin version you are using.

Please include images, scene and log files whenever possible as this helps the community answer your questions.

Instructions for generating full verbosity log files are available for MtoA, MaxtoA, C4DtoA, HtoA, KtoA, and Kick.

If you are looking for Arnold Documentation and Support please visit the Arnold Support site.

To try Arnold please visit the Arnold Trial page.

Bottom No panel present for this section.