Arnold 5 Error - undefined symbol: AiM4Copy

[millee20]

I am trying to load Arnold 5 plugins to Maya 2017 and I am getting below error.

undefined symbol: AiM4Copy #
// Error: Failed to import python module 'arnold'

Any advice would help. Thanks.

[Stephen.Blair]

What plugins are you trying to load, and do you have MtoA 2.0 or later installed?

AiM4Copy was removed in Arnold 5

[Stephen.Blair · Accepted solution]

Check your environment (eg run system("set") or system("printenv") in the Maya script editor. You've got a version conflict going on...something old is being loaded

[millee20]

yes, I am currently using "MtoA-2.0.2.4-linux-2017.run". Whenever I load arnold to maya 2017, I am getting above error and doens't load Arnold 5.

[millee20]

Trying to load entire Arnold 5 plugin(mtoa) in Maya 2017 under plugin manager and I am getting the error.

[millee20]

Thanks so much! env variables were not properly updated to Arnold 5 path.