Seems like this problem started after I updated to the latest version of Arnold-- I am also using 3ds Max 2019. Render looks fine in the render window and I can save out jpgs. and pngs. without issue but this is what the EXRs look like when I try to save those out... The black is actually transparent but I dropped it in in photoshop to show what is actually there. Any ideas what might be going on? Driving me absolutely nuts-- I have colleagues waiting on like 25 renders...
I first noticed the problem after looking at the batch render I had ran before leaving the office last night. Files were saved to a folder in my desktop. Same issue when hitting the save icon from the production render window. Haven't tried with a 32bit Tiff. Will give that a go. Same issue in other compositing packages-have tried in both premier and AE.
Can confirm that 32 bit TIF is working fine.
How/where are you saving the EXR files from? Do you get the same with 32-bit Tiffs? Can you open them in another compositing package, like Nuke for example?
I first noticed the problem after looking at the batch render I had ran before leaving the office last night. Files were saved to a folder in my desktop. Same issue when hitting the save icon from the production render window. Haven't tried with a 32bit Tiff. Will give that a go. Same issue in other compositing packages-have tried in both premier and AE.
This is the place for Arnold renderer users everywhere to ask and answer rendering questions, and share knowledge about using Arnold, Arnold plugins, workflows and developing tools with Arnold.
If you are a new user to Arnold Answers, please first check out our FAQ and User Guide for more information.
When posting questions, please be sure to select the appropriate Space for your Arnold plugin and include the plugin version you are using.
Please include images, scene and log files whenever possible as this helps the community answer your questions.
Instructions for generating full verbosity log files are available for MtoA, MaxtoA, C4DtoA, HtoA, KtoA, and Kick.
If you are looking for Arnold Documentation and Support please visit the Arnold Support site.
To try Arnold please visit the Arnold Trial page.
Bottom No panel present for this section.9 People are following this question.
