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Дмитрий Башкин avatar image
Дмитрий Башкин asked ·

Arnold License Manager crashes / Failed to register Arnold product

Hey! I just got the latest Arnold release for Cinema4D R21 on my Mac and I can't register Arnold product. ArnoldLicenseManager also crushes when I hit 'Register' button. Bug report is in attachment.

Arnold_Error.txt

I have an active NLM license by the way.

license
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Stephen Blair avatar image
Stephen Blair answered ·

If you have an NLM license, you do not need to Register (that's for single-user licenses only)

NLM = multi user


In the Arnold License Manager, click License > Switch to Network Licensing

If you need to install the Autodesk Network License Manager, click File > Install License Server


If you already have a license server, did you get your new license file?

https://docs.arnoldrenderer.com/display/NLG/Getting+your+Autodesk+Network+License

If you need to replace an existing license file:

Windows
https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Replacing-existing-license-file-LMTools.html

macOS
https://knowledge.autodesk.com/support/flame-products/learn-explore/caas/sfdcarticles/sfdcarticles/How-do-I-reread-a-license-file-from-the-command-line.html


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