question

Saif Ahmed avatar image
Saif Ahmed asked ·

2020 Crashes with RTX 2060 - Fatal Error?

Hi there.


I recently purchased a nVida RTX 2060 after my old graphics card was becoming problematic with Maya (VEGA 56).


After downloading and applying the studio drivers, I went to render my Maya scene with GPU and Maya freezes and then crashes and gives me this error message:


[gpu] an error happened during rendering : Invalid value
signal caught: error C0000005 -- access violation
Stack trace:
  ntdll.dll!RtlWalkFrameChain
  ntdll.dll!KiUserExceptionDispatcher
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  nvoptix.dll!optixQueryFunctionTable
  ai.dll!AiNodeSetInt
  ai.dll!AiNodeSetVec
  VCRUNTIME140.dll!<7FFB06391030>
  VCRUNTIME140.dll!_is_exception_typeof
  ntdll.dll!RtlCaptureContext
  ai.dll!AiNodeSetVec
  ai.dll!AiCreateAtStringData_private
  ai.dll!AiVolumeSampleFltFunc
  ai.dll!AiVolumeSampleFltFunc
  ucrtbase.dll!_o_exp
  KERNEL32.DLL!BaseThreadInitThunk
  ntdll.dll!RtlUserThreadStart
00007FFAD4BAF600Fatal Error. Attempting to save in C:/Users/Saif/AppData/Local/Temp/Saif.20200415.1416.ma

I've reinstalled Maya 2020 and updated Arnold but it still freezes the program and crashes.

crashingnvidiadrivers
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Thiago Ize avatar image
Thiago Ize answered ·

What driver and arnold version are you using? If you're not on the latest arnold (6.0.3 at the moment), try that to see if it's a bug that has already been fixed.

If you try with a simple scene does it work (maybe you're running out of gpu memory)?

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