question

David Kuo avatar image
David Kuo asked

gpu error after reloading textures...

Hi there,

I'm running into this issue repeatedly after reloading textures.

(Details: Function "_rtContextLaunch2D" caught exception: Assertion failed: "entry->startPage == startPage", file: <internal>, line: 102)

It's extremely infuriating from a work flow stand point. I have to restart maya to view my updated textures every time.

I have an RTX 2080 ti with the latest Studio Driver and I'm rendering in Maya 2018 with version MtoA 4.0.2. I have also tried uninstalling the driver altogether and reinstalling it and the problem persists. I previously just worked through a whole character without this issue so I am puzzled why it's happening now.

Any help would be appreciated, thanks!

gpuerror
10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

1 Answer

· Write an Answer
Declan Russell avatar image
Declan Russell answered

Hi David,

Thanks for reporting, we're aware of the issue and are actively looking for a solution. I'll post an update once we have more information.

4 comments
10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Hi Delcan,


Thanks for your response. In the meantime do you have any more info to offer that may possibly help me work around this issue? Is this a driver specific issue or arnold version issue?

If there is anything I can revert (such as, to an older version of the video card driver) to temporarily avoid this problem that would greatly speed up my workflow.

Thanks again for your reponse!

0 Likes 0 ·

Unfortunately not, its a bug that is triggered when you delete and recreate a texture on the GPU. So the current workaround is just to not do this, which I can imagine isn't very helpful. I wish I had a better answer for you, it may be reassuring to know that this is high priority for us so hopefully we will have an solution sooner rather than later.

1 Like 1 ·

Hey Declan, thanks for the update! No worries, I understand. Thanks for being hard at work with this! I will try to update my textures as little as possible for now haha!

0 Likes 0 ·
Show more comments

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Welcome to the Arnold Answers community.

This is the place for Arnold renderer users everywhere to ask and answer rendering questions, and share knowledge about using Arnold, Arnold plugins, workflows and developing tools with Arnold.

If you are a new user to Arnold Answers, please first check out our FAQ and User Guide for more information.

When posting questions, please be sure to select the appropriate Space for your Arnold plugin and include the plugin version you are using.

Please include images, scene and log files whenever possible as this helps the community answer your questions.

Instructions for generating full verbosity log files are available for MtoA, MaxtoA, C4DtoA, HtoA, KtoA, and Kick.

If you are looking for Arnold Documentation and Support please visit the Arnold Support site.

To try Arnold please visit the Arnold Trial page.

Bottom No panel present for this section.