question

Matt Ferrara avatar image
Matt Ferrara asked ·

Arnold Error E06D7363, Help!

For the life of me I can't figure this out. Please, someone help. I've tried removing all materials in the scene, changing render settings/quality, and porting to a new Maya file.


See below for the Output Window:


****

* Arnold 5.3.1.1 [ab89cffa] windows icc-17.0.2 oiio-2.1.0 osl-1.11.0 vdb-4.0.0 clm-1.0.3.513 rlm-12.4.2 optix-6.0.0 2019/06/04 08:43:01

* CRASHED in RaiseException at 00:00:00, pixel (268, -1)

* signal caught: error E06D7363

*

* backtrace:

* 0 0x00007ffc9091808e [ ]

* 1 0x00007ffc9091732f [ ]

* 2 0x00007ffd469cfeea [KERNELBASE ] UnhandledExceptionFilter

* 3 0x00007ffd49744ab2 [ntdll ] memset

* 4 0x00007ffd4972c656 [ntdll ] _C_specific_handler

* 5 0x00007ffd497411cf [ntdll ] _chkstk

* 6 0x00007ffd4970a209 [ntdll ] RtlRaiseException

* 7 0x00007ffd49709fc3 [ntdll ] RtlRaiseException

>> 8 0x00007ffd4690a799 [KERNELBASE ] RaiseException

* 9 0x00007ffd2f8f4880 [VCRUNTIME140] CxxThrowException

* 10 0x00007ffc924a2407 [ ]

* 11 0x00007ffc924a0fd1 [ ]

* 12 0x00007ffc90eeae70 [ ]

* 13 0x00007ffc90eeadaa [ ]

* 14 0x00007ffc9071ffc8 [ ]

* 15 0x00007ffc906f7e3f [ ]

* 16 0x00007ffc906899da [ ]

* 17 0x00007ffc906025c4 [ ]

* 18 0x00007ffc906ed8c1 [ ]

* 19 0x00007ffc90e4deb7 [ ]

* 20 0x00007ffc90e4c906 [ ]

* 21 0x00007ffc90602594 [ ]

* 22 0x00007ffc906ed91e [ ]

* 23 0x00007ffc910c47e2 [ ]

* 24 0x00007ffc909741e0 [ ]

* 25 0x00007ffc9065a9c8 [ ]

* 26 0x00007ffc909699eb [ ]

* 27 0x00007ffc908cdd6a [ ]

* 28 0x00007ffc910a626b [ ]

* 29 0x00007ffc908d087a [ ]

* 30 0x00007ffc910c4292 [ ]

* 31 0x00007ffc9096b6c1 [ ]

* 32 0x00007ffc910d8ad0 [ ]

* 33 0x00007ffc908cd7ce [ ]

* 34 0x00007ffc910a626b [ ]

* 35 0x00007ffc908d087a [ ]

* 36 0x00007ffc910c4292 [ ]

* 37 0x00007ffc9096d535 [ ]

* 38 0x00007ffc90970f40 [ ]

* 39 0x00007ffc907a1c9b [ ]

* 40 0x00007ffc907a1518 [ ]

* 41 0x00007ffc9079d9c0 [ ]

* 42 0x00007ffc9083d1d4 [ ]

* 43 0x00007ffd46ba0e82 [ucrtbase ] beginthreadex

* 44 0x00007ffd49397bd4 [KERNEL32 ]

* 45 0x00007ffd4970ce51 [ntdll ] RtlUserThreadStart

*

* loaded modules:

* 0x00007ffd468d0000 KERNELBASE

* 0x00007ffd496a0000 ntdll

* 0x00007ffd2f8f0000 VCRUNTIME140

* 0x00007ffd46b80000 ucrtbase

* 0x00007ffd49380000 KERNEL32

****

Stack trace:

ntdll.dll!RtlRaiseException

KERNELBASE.dll!RaiseException

VCRUNTIME140.dll!_CxxThrowException

ai.dll!AiIsFinite

ai.dll!AiIsFinite

ai.dll!AiIsFinite

ai.dll!AiIsFinite

ai.dll!AiCameraToWorldMatrix

ai.dll!AiNodeParamArray

ai.dll!AiNodeSetGPULocalData

ai.dll!AiUniverseGetSceneBounds

ai.dll!AiNodeGetFlt

ai.dll!AiIsFinite

ai.dll!AiIsFinite

ai.dll!AiUniverseGetSceneBounds

ai.dll!AiNodeGetFlt

ai.dll!AiIsFinite

ai.dll!AiParamGetDefault

ai.dll!AiLightsPrepare

ai.dll!AiLightsTrace

ai.dll!AiUniverseGetAOVIterator

ai.dll!AiIsFinite

ai.dll!AiUniverseGetAOVIterator

ai.dll!AiIsFinite

ai.dll!AiLightsTrace

ai.dll!AiIsFinite

ai.dll!AiUniverseGetAOVIterator

ai.dll!AiIsFinite

ai.dll!AiUniverseGetAOVIterator

ai.dll!AiIsFinite

ai.dll!AiTrace

ai.dll!AiTrace

ai.dll!AiNodeEntryLookUp

ai.dll!AiNodeEntryLookUp

ai.dll!AiNodeEntryLookUp

ai.dll!AiClosureVolumeEmission

ucrtbase.dll!_beginthreadex

KERNEL32.DLL!BaseThreadInitThunk

ntdll.dll!RtlUserThreadStart


arnoldrendercrashing
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3 Answers

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Thiago Ize avatar image
Thiago Ize answered ·

Try upgrading to the latest Arnold (currently 6.0.4.0) in case this crash has since been fixed. Plus, if it's one of the more recent versions of arnold, you can and should submit a crash report which we'll then look at and will help us to fix the crash.

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Stephen Blair avatar image
Stephen Blair answered ·

Sorry, we can't tell much from that backtrace log. All we know is that you use Arnold 5.3.1.1 and Maya.

Can you post a full Arnold log so we can see what's happening up to and including the crash? See the sidebar for a link to "how to get a log".

And since you crash, enable file logging.

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Lee Griggs avatar image
Lee Griggs answered ·

What is in the scene?

  1. Delete 50% of it and see if it still crashes.
  2. Repeat step 1 until no crash.
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