Arnold License Manager on Ubuntu 20.04.1

[meK2F6A]

I'm trying to use Arnold License Manager with single-user licensing on Ubuntu 20.04.1.

Installing single-user licensing fails with the following error message:

The relevant lines from InstallationLog.txt are as follows:

2020-10-01 13:56:10 ERROR | single user licensing install failed: (10012) Single-user licensing install failed: (3) [22317] Warning: QSslSocket: cannot call unresolved function CRYPTO_num_locks
[22318] Warning: QSslSocket: cannot call unresolved function CRYPTO_set_id_callback
[22318] Warning: QSslSocket: cannot call unresolved function CRYPTO_set_locking_callback
[22318] Warning: QSslSocket: cannot call unresolved function ERR_free_strings

qt.network.ssl: QSslSocket: cannot resolve CRYPTO_num_locks
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_set_id_callback
qt.network.ssl: QSslSocket: cannot resolve CRYPTO_set_locking_callback
qt.network.ssl: QSslSocket: cannot resolve ERR_free_strings
qt.network.ssl: QSslSocket: cannot resolve EVP_CIPHER_CTX_cleanup
qt.network.ssl: QSslSocket: cannot resolve EVP_CIPHER_CTX_init
qt.network.ssl: QSslSocket: cannot resolve sk_new_null
qt.network.ssl: QSslSocket: cannot resolve sk_push
qt.network.ssl: QSslSocket: cannot resolve sk_free
qt.network.ssl: QSslSocket: cannot resolve sk_num
qt.network.ssl: QSslSocket: cannot resolve sk_pop_free
qt.network.ssl: QSslSocket: cannot resolve sk_value
qt.network.ssl: QSslSocket: cannot resolve SSL_library_init
qt.network.ssl: QSslSocket: cannot resolve SSL_load_error_strings
qt.network.ssl: QSslSocket: cannot resolve SSL_get_ex_new_index
qt.network.ssl: QSslSocket: cannot resolve SSLv2_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv3_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv23_client_method
qt.network.ssl: QSslSocket: cannot resolve SSLv2_server_method
qt.network.ssl: QSslSocket: cannot resolve SSLv3_server_method
qt.network.ssl: QSslSocket: cannot resolve SSLv23_server_method
qt.network.ssl: QSslSocket: cannot resolve X509_STORE_CTX_get_chain
qt.network.ssl: QSslSocket: cannot resolve OPENSSL_add_all_algorithms_noconf
qt.network.ssl: QSslSocket: cannot resolve OPENSSL_add_all_algorithms_conf
qt.network.ssl: QSslSocket: cannot resolve SSLeay
qt.network.ssl: QSslSocket: cannot resolve SSLeay_version
qt.network.ssl: QSslSocket: cannot call unresolved function CRYPTO_num_locks
qt.network.ssl: QSslSocket: cannot call unresolved function CRYPTO_set_id_callback
qt.network.ssl: QSslSocket: cannot call unresolved function CRYPTO_set_locking_callback
qt.network.ssl: QSslSocket: cannot call unresolved function SSL_library_init
Cannot register file downloader for https protocol: QSslSocket::supportsSsl() returns false

I have openssl version 1.1.1f installed. My Arnold version is 6.0.4.0, with htoa version 5.4.0.

It seems like the version of Qt used to build the license manager needs updating in order to be compatible with the most recent version of openssl.

[Stephen.Blair]

@

Please contact support at arnoldrenderer dot com, and please send your MAC address and your Autodesk subscription ID

[Ilarin75]

I have the same issue with fedora34

[mats_nyman]

How does one resolve this error?

[mats_nyman]

If anyone is having the same problem I fixed it by installing the "alien" package on ubuntu. Apparently it is needed for the install.sh file to run.

[ashley.handscomb.retallack]

@mats_nyman is correct

The Autodesk Licensing tools are RPM packages, so on Debian based distributions (Ubuntu, Mint etc) you will need to install the alien package which will allow the Arnold licensing installer to convert the rpm packages to deb and install them.

[jhabgoodEC9KR]

Hiya, I'm going insane!

Could someone please provide a step by step guide on how to do this install. I have alien.

Do I need to uninstall HtoA and reinstall with alien?

Thank you in advance!