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Dustin Moore avatar image
Dustin Moore asked ·

New Version 6.1 for Max Seems Completely Broken

After installing, Ive had to start with a completely new scene and import objects from another scene. Everything is rendering with a preview pass and also rendering in red tones. None of the diagnostics options are checked and preview pass isnt checked either.


00:00:00 2903MB | log started Thu Oct 29 22:20:33 2020
00:00:00 2903MB | Arnold 6.1.0.0 [250260fb] windows clang-10.0.1 oiio-2.2.1 osl-1.11.6 vdb-4.0.0 clm-1.1.1.118 rlm-12.4.2 optix-6.6.0 2020/10/27 10:53:09
00:00:00 2903MB | running on Dustin-PC, pid=11896
00:00:00 2903MB | 1 x AMD FX(tm)-8350 Eight-Core Processor (4 cores, 8 logical) with 32750MB
00:00:00 2903MB | NVIDIA driver version 456.71 (Optix 60700)
00:00:00 2903MB | GPU 0: GeForce GTX 1070 @ 1708MHz (compute 6.1) with 8192MB (5895MB available) (NVLink:0)
00:00:00 2903MB | Windows 8 (version 6.2, build 9200)
00:00:00 2903MB | soft limit for open files is set at 2048
00:00:00 2903MB |
00:00:00 2903MB | loading plugins from c:/programdata/autodesk/applicationplugins/maxtoa_2020 ...
00:00:00 2903MB | alembic_proc.dll: alembic uses Arnold 6.1.0.0
00:00:00 2903MB | cryptomatte.dll: cryptomatte uses Arnold 6.1.0.0
00:00:00 2903MB | cryptomatte.dll: cryptomatte_filter uses Arnold 6.1.0.0
00:00:00 2903MB | cryptomatte.dll: cryptomatte_manifest_driver uses Arnold 6.1.0.0
00:00:00 2904MB | FumeFXShader.dll: FumeFXStandardVolume uses Arnold 6.0.1.0
00:00:00 2904MB WARNING | parameter "step_size" is declared already
00:00:00 2904MB | FumeFXShader.dll: FumeFXArnoldVolume uses Arnold 6.0.1.0
00:00:00 2904MB WARNING | parameter "step_size" is declared already
00:00:00 2904MB | FumeFXShader.dll: FumeFXShader uses Arnold 6.0.1.0
00:00:00 2904MB | MAXtoA_Adapter.dll: Max_Adapter uses Arnold 6.1.0.0
00:00:00 2904MB | MAXtoA_Shaders.dll: Max_UVGenerator uses Arnold 6.1.0.0
00:00:00 2904MB | ProceduralOperator.dll: procedural_operator uses Arnold 6.1.0.0
00:00:00 2895MB | usd_proc.dll: usd uses Arnold 6.1.0.0
00:00:00 2895MB | loaded 11 plugins from 7 lib(s) in 0:00.19
00:00:00 2925MB |


arnold.jpg

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arnold.jpg (32.1 KiB)
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Dustin Moore avatar image
Dustin Moore answered ·

Yes Eor, it happened like that as well. Its almost like Arnold is writing to the scene file and when we switch back to an older version, Arnold re-uses the information. Something weird like that. Ive had to completely stop using Arnold for now. I dont understand why its so complicated to get a log file to support as well.

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Wish i could switch, too. But sadly im stuck with this...

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Dustin Moore avatar image
Dustin Moore answered ·

Im not able to take the time to troubleshoot this engine at the moment. Ive transferred to Redshift for now. Please don't mark as resolved.

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Did you Pre Populate the GPU cache as Ciro suggested?

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Ciro Cardoso avatar image
Ciro Cardoso answered ·

This is really weird. A couple of things that crossed my mind. Do you have the latest nvidia driver? Did you Pre Populate the GPU cache? You only have to do that once. I think we will need a more detailed log to see what is happening.

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Dustin Moore answered ·

I guess you have the same problem I have? I had to go back to an older version to get it to work correctly.

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Dustin Moore answered ·

I guess you have the same problem I have? I had to go back to an older version to get it to work correctly.

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Yes i do and going back a version is the only fix. Every version it gets more worse then better, its nothing but frustrating...

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I've been mirroring Arnold with Redshift. Redshift is not giving me any problems like this, and it's FAST.

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I just tried the previous version to get rid of this "preview pass" issue. Its still doing it lol, what a mess.
Did this happen to you after switching back, too?

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Dustin Moore avatar image
Dustin Moore answered ·

I know it's a pain trying to read through all that I've checked but yes that's definitely one of the things I tried.

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Dustin Moore answered ·

Hoping to just list the log here, Is this the complete log? This is after GPU render, it stops after running a preview render for which I havent chosen, really frustrating.:

00:02:26 6529MB | log started Sun Nov 1 00:26:52 2020
00:02:26 6529MB | Arnold 6.1.0.0 [250260fb] windows clang-10.0.1 oiio-2.2.1 osl-1.11.6 vdb-4.0.0 clm-1.1.1.118 rlm-12.4.2 optix-6.6.0 2020/10/27 10:53:09
00:02:26 6529MB | running on Dustin-PC, pid=13552
00:02:26 6529MB | 1 x AMD FX(tm)-8350 Eight-Core Processor (4 cores, 8 logical) with 32750MB
00:02:26 6529MB | NVIDIA driver version 456.71 (Optix 60700)
00:02:26 6529MB | GPU 0: GeForce GTX 1070 @ 1708MHz (compute 6.1) with 8192MB (5411MB available) (NVLink:0)
00:02:26 6529MB | Windows 8 (version 6.2, build 9200)
00:02:26 6529MB | soft limit for open files is set at 2048
00:02:26 6529MB |
00:00:00 6529MB | log started Sun Nov 1 00:26:52 2020
00:00:00 6529MB | Arnold 6.1.0.0 [250260fb] windows clang-10.0.1 oiio-2.2.1 osl-1.11.6 vdb-4.0.0 clm-1.1.1.118 rlm-12.4.2 optix-6.6.0 2020/10/27 10:53:09
00:00:00 6529MB | running on Dustin-PC, pid=13552
00:00:00 6529MB | 1 x AMD FX(tm)-8350 Eight-Core Processor (4 cores, 8 logical) with 32750MB
00:00:00 6529MB | NVIDIA driver version 456.71 (Optix 60700)
00:00:00 6529MB | GPU 0: GeForce GTX 1070 @ 1708MHz (compute 6.1) with 8192MB (5411MB available) (NVLink:0)
00:00:00 6529MB | Windows 8 (version 6.2, build 9200)
00:00:00 6529MB | soft limit for open files is set at 2048
00:00:00 6529MB |
00:00:00 6529MB | loading plugins from c:/programdata/autodesk/applicationplugins/maxtoa_2020 ...
00:00:00 6529MB | alembic_proc.dll: alembic uses Arnold 6.1.0.0
00:00:00 6530MB | cryptomatte.dll: cryptomatte uses Arnold 6.1.0.0
00:00:00 6530MB | cryptomatte.dll: cryptomatte_filter uses Arnold 6.1.0.0
00:00:00 6530MB | cryptomatte.dll: cryptomatte_manifest_driver uses Arnold 6.1.0.0
00:00:00 6530MB | MAXtoA_Adapter.dll: Max_Adapter uses Arnold 6.1.0.0
00:00:00 6530MB | MAXtoA_Shaders.dll: Max_UVGenerator uses Arnold 6.1.0.0
00:00:00 6530MB | ProceduralOperator.dll: procedural_operator uses Arnold 6.1.0.0
00:00:00 6610MB | usd_proc.dll: usd uses Arnold 6.1.0.0
00:00:00 6610MB | loaded 8 plugins from 6 lib(s) in 0:00.38
00:00:08 7376MB |

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No, that's just the start of the log, before the render even starts.

I've attached an example log from a Production render.

And here's a screenshot of what you would see in the Render Message Window:

maxtoa-production-log.png


arnold .txt

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arnold.txt (6.4 KiB)

Does this Preview render problem happen in any scene, or just that scene? Does it happen in a new scene?

If I disable Preview, I don't get the preview render passes, just the final AA render.

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Dustin Moore avatar image
Dustin Moore answered ·

arnold_log.txtJust using standard production rendering. No IPR.

Ive done some investigating on my end. Its really weird. I went back to Arnold 6.0 with the new display driver still installed and it rendered red. Went back to older display driver and still red. Opened up an older scene than that and it rendered fine. Installed new display driver again and rendered fine. Still with older scene and new display driver, I updated Arnold to 6.1 again, heres the result, it partially renders a preview pass and crashes.preview.jpg




preview.jpg (171.8 KiB)
arnold-log.txt (749 B)
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Unfortunately the log you uploaded is almost completely empty. It should contain hundreds of lines of text. Perhaps other log files were generated or you didn't have the right verbosity? Take a look at https://docs.arnoldrenderer.com/display/A5AF3DSUG/Log for possible suggestions.

I think we've confirmed beyond doubt that this is not display driver related.

When it crashed, were you presented with an option to report the crash to autodesk? If so, let us know the CER number and we can take a look at it.

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Stephen Blair avatar image
Stephen Blair answered ·

For the Preview pass rendering, if you are using the Arnold Render View, you have to turn off Render > Progressive Refinement (in the Arnold Render View menus)

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And what do you do, if it happens with production render? Preview pass is disabled and it still insists on doing it increasing render time for nothing...

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This is a known issue, and a fix will be in a future update.

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Dustin Moore answered ·

OK, got it.Arnold.rar.txt


arnoldrar.txt (5.0 KiB)
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