question

Erşan Yaraşkan avatar image
Erşan Yaraşkan asked

cant open c4d after install arnold 3.2.0.1

Hi, C4d r20 froze at the initializing plugins before opening, I have nvidia geforce 2080ti GPU also I updated geforce latest driver as well(Nvidiva Studio 457.30). I can open C4D if I uninstall arnold. Please adivce about soloution ..

c4dtoapluginscrashing
10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Peter Horvath avatar image
Peter Horvath answered

Which version of Cinema 4D R20 do you use exactly? The minimum requirement is R20.057.

Is this new with the latest release? Did previous versions of the plugin work (e.g. C4DtoA 3.1.1.1)?

10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Erşan Yaraşkan avatar image
Erşan Yaraşkan answered

I am using 0.59 version of R 20. Yes 5-6 days ago I worked on it. Today I made updates arnold and gpu after that even with reload old drivers ı could not open program again.

1 comment
10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

I'm also on R20.059 and it's working fine for me. Does it work if you install back the previous version (which was working before)?

Could you please try to get the output log of the cinema startup? Open the Command Prompt (cmd) from the start menu and run:

"c:\Program Files\MAXON\Cinema 4D R20\CINEMA 4D.exe" > "%UserProfile%\cinema_output.txt"

Then send me the file cinema_output.txt from your HOME folder. I hope there's something in there which can give us a clue.

0 Likes 0 ·
Erşan Yaraşkan avatar image
Erşan Yaraşkan answered

I installed r23 now its all working.

1 comment
10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Glad to hear it's working now. Not sure what was the issue in R20, but since we haven't got any other similar reports so far, could be just a local isolated case (I hope :)).

0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Welcome to the Arnold Answers community.

This is the place for Arnold renderer users everywhere to ask and answer rendering questions, and share knowledge about using Arnold, Arnold plugins, workflows and developing tools with Arnold.

If you are a new user to Arnold Answers, please first check out our FAQ and User Guide for more information.

When posting questions, please be sure to select the appropriate Space for your Arnold plugin and include the plugin version you are using.

Please include images, scene and log files whenever possible as this helps the community answer your questions.

Instructions for generating full verbosity log files are available for MtoA, MaxtoA, C4DtoA, HtoA, KtoA, and Kick.

If you are looking for Arnold Documentation and Support please visit the Arnold Support site.

To try Arnold please visit the Arnold Trial page.

Bottom No panel present for this section.