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Ben Ho avatar image
Ben Ho asked

C4DtoA Export Screening

Hi there,

I have issue regarding Arnold render. I constantly get the Export Screening message, "Thank you for placing your order with Autodesk. Your order is currently undergoing standard screening, and you will be able to access the product once this review is complete." As a result of this, the rendered image is watermarked.

Please could you sort out the issue ASAP,

Thank you,


Ben

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Stephen Blair avatar image
Stephen Blair answered

You have to work with the Autodesk store or sales support. Sign in to manage.autodesk.com and contact support from there.

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