Hello everyone. I have a student with a problem. She is running Windows 10 on a fairly old laptop; an Aspire 5560 series, model no: ms2319 with an amd radeon hd 6520g GPU. She can run Maya 2020 sucessfully, but when she tried to activate the Arnold plug in she gets an error message; "Line 317: a dynamic link library (dll) initialisation routine failed" and Arnold fails to load. I am a Mac user so does anyone know if this computer should be able to run Arnold? Her version is MtoA 4.2.1.
Solved! Go to Solution.
Solved by Stephen.Blair. Go to Solution.
That CPU doesn't seem to support SSE 4.1:
https://www.cpu-world.com/CPUs/K10/AMD-A6-Series%20A6-3420M.html
And SSE 4.1 is a minimum requirement
Thank you Stephen. I found this as well: https://arnoldsupport.com/2016/10/08/arnold-mtoa-how-to-check-if-your-processor-supports-sse4-1/