question

Joseph Sorensen avatar image
Joseph Sorensen asked

Arnold GPU in Maya 2022 is crashing frequently. Errors in log as well.

Hi all,

I have MtoA-4.2.4-2022 installed in Maya 2022. Unfortunately despite enabling GPU in Arnold's settings I am getting slow renders and lots of instability. There are many fatal GPU errors occuring.

Error: [gpu] Fatal GPU error occurred, please restart the host application // 

Here are my Arnold settings.

arnold-settings.png

Here is a random error:

arnold-error-2.png


My last log is attached.

Any help at all would be incredibly appreciated.

arnoldgpuerror
10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Stephen Blair avatar image
Stephen Blair answered

Can you post the Arnold log? That's the one we need to see.

Instructions for generating full verbosity log files are available for MtoA, MaxtoA, C4DtoA, HtoA, KtoA, and Kick.

After there is one GPU fatal error, you have to exit Maya and start it again.

mtoa-arv-full-info-level-log.png


10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Stephen Blair avatar image
Stephen Blair answered

I would use the Arnold Render View, not the Maya Render View.

10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Joseph Sorensen avatar image
Joseph Sorensen answered

I will get back to you with a log very shortly. I've stopped using GPU all together because of how unstable it is. Especially with volumes.

10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Joseph Sorensen avatar image
Joseph Sorensen answered
00:00:00  1902MB WARNING | /aiVolume/aiVolumeShape: could not set BOOL parameter "disable_ray_extents"
ERROR   |  [gpu] an error happened during rendering. OptiX error is: Unknown error (Details: Function "_rtContextLaunch2D" caught exception: Encountered a CUDA error: cudaDriver().CuEventSynchronize( m_event ) returned (700): Illegal address, file: <internal>, line: 0)
    GPU 0 had 8972MB free before rendering started and 6629MB free when crash occurred


10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Joseph Sorensen avatar image
Joseph Sorensen answered

I just created a simple scene with a base mesh and a dome light and that rendered fine on the GPU. It's something about my other scene that's crashing the GPU render. I'll have to narrow it down somehow.

10 |600 characters needed characters left characters exceeded

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 5 attachments (including images) can be used with a maximum of 2.0 MiB each and 9.8 MiB total.

Welcome to the Arnold Answers community.

This is the place for Arnold renderer users everywhere to ask and answer rendering questions, and share knowledge about using Arnold, Arnold plugins, workflows and developing tools with Arnold.

If you are a new user to Arnold Answers, please first check out our FAQ and User Guide for more information.

When posting questions, please be sure to select the appropriate Space for your Arnold plugin and include the plugin version you are using.

Please include images, scene and log files whenever possible as this helps the community answer your questions.

Instructions for generating full verbosity log files are available for MtoA, MaxtoA, C4DtoA, HtoA, KtoA, and Kick.

If you are looking for Arnold Documentation and Support please visit the Arnold Support site.

To try Arnold please visit the Arnold Trial page.

Bottom No panel present for this section.