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Watermarks appearing on some frames of the final sequence

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Message 1 of 9
eddi_fuhrmann
299 Views, 8 Replies

Watermarks appearing on some frames of the final sequence

Hello again....

I am sorry for this never ending story but i am still having trouble getting the final result...shaders are working fine now and i rendered the whole sequenc but when i loaded the exr file into ae and played them towards the end i have some frames with watermarks all over...

rendered in 1080 / 1350 and 1080 /1920 and most ofit is fine but in both sequences towards the end

the watermarks appear for ca. one second...rendered stuff before but never had problems like this...

using a houdini indie license Houdini FX Version 18.5.696 python 3 with the according according arnlod setup-

hopefully some one has and idea. thank you!

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8 REPLIES 8
Message 2 of 9

What kind of Arnold license?

You should enable Abort on License fail.

An Arnold log would show what licensing error happened. A watermark means the license check out fails. But that's all we know until we check a log, and until we know what type of license (for example, a network license checkout failure could be because of a connection problem, or because all licenses were already in use).



// Stephen Blair
// Arnold Renderer Support
Message 3 of 9

ah okay i will check on that later..i had internet problems the other day and no connection for some time...so there need to be a stable connection all the time otherwise the render comes out with watermarks? because i did an over night render and today everything was back to normal without watermarks...

Message 4 of 9

No, you don't need a constant connection. You need only to connect once every 30 days (to keep the license active).

It's probably a timeout...every now and again the connection to the licensing service may take a few seconds too long, and so you get a watermark.



// Stephen Blair
// Arnold Renderer Support
Message 5 of 9

hm okay thank you so far. is there a way to prevent this from happening....rendered again and everythin is fine but again for some frames the watermark pops up...
Message 6 of 9

hello again.. really don´t want to open a new topic again so here is a little update...tried to render overnight and this happened :

Error

Command Exit Code: 1

00:00:00 73MB | [hick] Received: AA: 3 3
00:00:00 73MB | [hick] Received: begin
00:00:00 73MB | [hick] Batch mode
00:00:00 73MB | log started Fri Oct 22 08:15:35 2021
00:00:00 73MB | Arnold 6.2.1.1 [fbf3b21a] windows clang-10.0.1 oiio-2.3.2 osl-1.12.0 vdb-7.1.1 clm-2.0.0.235 rlm-14.1.3 optix-6.6.0 2021/06/04 18:35:03
00:00:00 73MB | running on DESKTOP-UE73CRM, pid=8060
00:00:00 73MB | 1 x AMD Ryzen 9 5900X 12-Core Processor (12 cores, 24 logical) with 65461MB
00:00:00 73MB | NVIDIA driver version 461.92 (Optix 60800)
00:00:00 73MB | GPU 0: GeForce RTX 3060 @ 1777MHz (compute 8.6) with 12288MB (10149MB available) (NVLink:0)
00:00:00 73MB | Windows 10 (version 10.0, build 19043)
00:00:00 73MB | soft limit for open files raised from 512 to 2048
00:00:00 73MB |
00:00:00 73MB | [hick] Start
00:00:00 73MB | [hick] Received: log_verbosity: 7942
00:00:00 73MB | [hick] Received: log_console_enable: 1


can play like one or two frames in ae and then nothins works anymore..startin to be really problematic...hopefully you have an idea here....thanks a lot and greetings!!!!

Message 7 of 9

no one has an idea?

Message 8 of 9

Hi Stephen,

I am having this same issue. That is why I am replying to this post.

A variable number of random frames have watermarks in almost every sequence I render. 

I am using Houdini 18.5.696 and Arnold 6.2.1.1 with a Single-User license.

The internet connection is constant, so your explanation about timeout could explain my problem.

Is there a way to fix this?

 

Thanks!

Message 9 of 9


@guillermo.marin wrote:

Hi Stephen,

I am having this same issue. That is why I am replying to this post.

A variable number of random frames have watermarks in almost every sequence I render. 

I am using Houdini 18.5.696 and Arnold 6.2.1.1 with a Single-User license.

The internet connection is constant, so your explanation about timeout could explain my problem.

Is there a way to fix this?

 

Thanks!


If you see this in the Arnold log:

 

 [clm.v2] timeout before callback was called

 

then the Autodesk Licensing Service is not responding within 30 seconds.

 

It could be something with the Autodesk Licensing Service, the Autodesk Licensing Agent, or the Autodesk Single-Sigon (ADSSO) components. Some communication between them is timing out.

 

Autodesk licensing isn't part of Arnold so I'm not an expert. The Autodesk support team has dedicated licensing support people for that.

 

The usual advice seems to be updating the licensing components eg

https://knowledge.autodesk.com/support/3ds-max/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...



// Stephen Blair
// Arnold Renderer Support

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