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Arnold for 3ds Max
Rendering with Arnold in 3ds Max using the MaxtoA plug-in.
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[MtoA]GPU rendering is disabled due to a previous error

15 REPLIES 15
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Message 1 of 16
linzhen369
1874 Views, 15 Replies

[MtoA]GPU rendering is disabled due to a previous error

when I testing Optix denoier,I get a error mesage like bellow, and the image wont rendering.My graphic card is GTX 1070. diver update to 391 already.

// Error: [gpu] an unexpected error happened during denoising : Unknown error (Details: Function "_rtCommandListExecute" caught exception: Failed to launch DLDenoiser post-processing stage. DLDenoiser run method failed.) // 
// Error: [gpu] GPU rendering is disabled due to a previous error //
15 REPLIES 15
Message 2 of 16
Stephen.Blair
in reply to: linzhen369

How much memory is available? Look up higher in the Arnold log

00:00:00  1477MB         |  GPU 0: Quadro K2200 @ 1124MHz (compute 5.0) with 4096MB (432MB available)


// Stephen Blair
// Arnold Renderer Support
Message 3 of 16
linzhen369
in reply to: linzhen369

00:00:00  3085MB  |  GPU 0: GeForce GTX 1070 @ 1746MHz (compute 6.1) with 8192MB (4053MB available)

using default setting,512M

Message 4 of 16
Stephen.Blair
in reply to: linzhen369

If you restart Maya, do you still get the same error?

If so, can you post a full Arnold log (verbosity level Info) as an attachment? Or send it support@solidangle.com?



// Stephen Blair
// Arnold Renderer Support
Message 5 of 16
linzhen369
in reply to: linzhen369

Here is the log file.arnold11-gpu-fail.zip

Message 6 of 16
Stephen.Blair
in reply to: linzhen369

Thanks. Unfortunately that doesn't tell me enough. Maybe you can send me the scene (or ass file). Ideally, a simplified version of it. For example, if you remove most of the geometry, do you still get the error? If so, then send that version.



// Stephen Blair
// Arnold Renderer Support
Message 7 of 16
linzhen369
in reply to: Stephen.Blair

It seems the "Force Texture Cache Flush After Render" function cause this problem,but I'm not entirely sure. Here is the scene fileGPU_error_ASS

Message 8 of 16
linzhen369
in reply to: Stephen.Blair

BTW,optix denoiser works sometimes,but if I get the error message,I need to restart maya to try make it work again.

Message 9 of 16
declan64SRL
in reply to: linzhen369

Optix doesn't do a great job at recovering after some errors. Its a known issue and something we're working on trying to improve. For now though, if you get that error message you will need to restart Maya to use the optix denoiser again.

Message 10 of 16
linzhen369
in reply to: declan64SRL

Thanks for the reply,I think the biggest issue is sometimes even I restart maya,it still not work.

Message 11 of 16
Stephen.Blair
in reply to: linzhen369

Thanks. It renders and denoises ok with kick on the command line.

Now to try in Maya...



// Stephen Blair
// Arnold Renderer Support
Message 12 of 16
declan64SRL
in reply to: linzhen369

It seems like to me optix isn't being initialized correctly for some reason. Could you try selecting you GPU manually and seeing if that works.

Render settings -> System -> tick the "Enable Manual Device Selection" and select your GPU

Message 13 of 16

It renders and denoised ok in Maya too.

I don't use Force Texture Cache Flush After Render, because that was for the Maya Render View, not the Arnold Render View.



// Stephen Blair
// Arnold Renderer Support
Message 14 of 16
linzhen369
in reply to: Stephen.Blair

OK,I will do some test later.thank you for doing this.

Message 15 of 16
linzhen369
in reply to: declan64SRL

Yes,I'll try it later,thanks.

Message 16 of 16
turnerscott
in reply to: linzhen369

i get the same on RTX 20160 super annoying

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