Community
Arnold for Maya Forum
Rendering with Arnold in Maya using the MtoA plug-in.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DLLs missing after updating

1 REPLY 1
Reply
Message 1 of 2
willpallen
162 Views, 1 Reply

DLLs missing after updating

I tried to update Arnold yesterday by downloading the installer from the Arnold website, and after the installer finished and I started up 3ds Max again, I got an error saying that there were 3 modules missing in the installation folder. I went into my MAXtoA directory and I saw that those files were indeed missing from the folder. I tried running the Arnold installer again and I still got the same problem. Does anyone know if there's somewhere where I can download and install these files manually? Or is there a different fix I should try? I am now completely unable to use Arnold as it no longer shows up in my renderer options



The error messages I see on startup:

screenshot-2021-10-30-154946.png


screenshot-2021-10-30-155015.png

The message I see when Max loads:

screenshot-2021-10-30-155434.png


Labels (3)
1 REPLY 1
Message 2 of 2
Stephen.Blair
in reply to: willpallen

Hi

  • Use the Control Panel to uninstall MAXtoA
  • Delete any remaining files in C:\ProgramData\Autodesk\ApplicationPlugins\MAXtoA_2020
  • Install MAXtoA


// Stephen Blair
// Arnold Renderer Support

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report